Shipping policy

At Castel Mart., we aim to deliver your orders quickly and safely.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Delivery typically takes 5–10 business days, depending on your location and product availability.

Shipping Fees

We offer free shipping on qualifying orders. Any applicable shipping charges will be clearly displayed at checkout before payment.

Tracking Your Order

After dispatch, you will receive a tracking number so you can monitor your shipment in real time.

Delays

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to high demand, customs, or courier issues. We appreciate your patience and understanding.

If you have any questions regarding your order, please contact our support team — we’re always happy to help.